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Terms & conditions

TERMS AND CONDITIONS:

  • 10% VAT is not included in the price
  • The final number of guests must be confirmed at least 72 hours before the event.
  • For the day booked, we will need to arrive at your villa two hours before the event starts to make sure we have everything we need for an event.
  • Please make sure the kitchen is clean and ideally some space available in your freezer/fridge.
  • In case you decide to go ahead with my services, I will need a 30% deposit with 10% of spanish IVA added to all totals; this will secure your date in question with us.
  • Remaining amount can be paid by cash or bank transfer on the day of the event.

 

In the event of a cancellation by the Client, Umami Private Cooking will adhere to the following policy:

  • If the cancellation is made more than 15 days prior to the scheduled event date, Umami Private Cooking will refund all amounts paid by the Client.
  • If the cancellation is made less than 14 days prior to the scheduled event date, Umami Private Cooking reserves the right to retain 50% of the net invoice to cover expenses incurred in relation to the purchase of products and supplies.
  • If the cancellation is made 7 days or less before the scheduled event date, the Client shall be liable to pay 100% of the total cost as outlined in the invoice.
  • It is important to note that the above policy applies to all cancellations, and any deviation from this policy must be mutually agreed upon in writing by both parties.
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